Support

How can we help?

Pricing, setup, features and support. Start here, or ask us in Discord.

27 questions

Licences & orders

How do I choose a licence?

Choose a duration in the pricing section and add it to your cart. Review your selection, then continue to the embedded SellAuth checkout.

What are the prices?

Prices are £7.99 for 7 days, £14.99 for 30 days, £29.99 for 90 days and £49.99 for lifetime. Every duration includes the same feature set. Prices are shown in GBP.

Can I get a free trial or a free key?

We are not offering free trials or public free keys.

What does lifetime mean?

A lifetime licence has no scheduled licence expiry. It does not promise that the product or its services will operate indefinitely. Final purchase terms will be published before checkout opens.

Where can I buy it?

Choose your licence and add it to your cart. SellAuth handles checkout inside this website. Available payment methods, stock and any fees are shown at checkout.

How will I redeem my licence?

The planned flow is to redeem your key through the Obsidian Discord bot and receive the matching customer role. Automatic payment delivery and the live redemption service are still being prepared.

What is the refund policy?

Read the purchase and refund terms shown at checkout before paying. For an order question, contact us in Discord with your order ID. Never post your licence key publicly.

Setup & compatibility

How does Obsidian work?

Obsidian processes captured frames with a compatible object-detection model, applies your tracking profile and sends movement through your selected input path. Recognition depends on the model and capture quality.

Which operating systems and GPUs are supported?

The app targets Windows 10 and Windows 11. The DirectML build has been verified. CUDA validation is pending. GPU compatibility and processing speed depend on the selected runtime, model and drivers; we do not claim every CPU or GPU has been tested.

Does it work with Fortnite, Apex, Siege or Call of Duty?

There are sensitivity references for those games, plus a custom-game option. A sensitivity preset does not guarantee game or model compatibility. Ask about your exact setup and chosen model before buying.

Do I need extra hardware?

The tested Xbox controller setup connects directly to your PC by USB, with no Arduino or external input bridge needed. Mouse input paths are also included. Other input and capture configurations may require compatible hardware, firmware or drivers. Third-party hardware is sold separately.

Which Arduino kit is shown on the website?

The hardware section links to the owner-selected board and USB Host Shield listings. The picture is a representative Leonardo board and a shield illustration, not a photograph of that exact kit. Check the listing and firmware requirements; soldering may be required.

Can I use an Xbox or PlayStation controller?

Xbox controller input has been tested in Fortnite on PC, including aiming and trigger firing. Connect your Xbox controller directly to your PC with a USB data cable and select CONTROLLER in Obsidian. No Arduino, USB Host Shield or external input bridge is needed for this setup. The virtual Xbox driver is required. PlayStation controllers remain untested; native PlayStation and DirectInput input are not currently implemented. This test does not confirm Xbox or PlayStation console support.

What about dual-PC, capture cards and NDI?

Capture-card, camera, NDI and UDP input options are implemented. They require the correct source configuration, drivers or runtime components. Each dual-PC arrangement still needs hardware testing.

Does it work with cloud gaming?

Yes, cloud gaming works with a compatible Windows PC setup. Your capture source and input method still need to match your chosen cloud-gaming service.

Does it work with consoles?

Console support is not confirmed yet. A console setup may require a capture card and compatible input hardware. We will confirm the requirements once the complete setup has been tested.

Do I need an AI model?

Yes. Detection needs a compatible model for the objects you want recognised. Model selection, confidence, NMS and class filters are configurable. Check the installation guide and ask us in Discord about the model requirements for your setup.

Features & performance

Can I choose the exact aim point?

Yes. Choose head, neck, body, nearest or random targeting, set a custom body range with two points, or use X/Y offsets. These settings are saved with your config.

Can my AR and shotgun use different settings?

Yes. The five weapon slots have independent enable, strength, FOV, ADS/X/Y adjustments and prediction settings. You can also configure per-slot trigger and recoil options.

Where do I enter my game sensitivity?

Use the game settings in the app, choose a game reference or custom game, then enter your in-game sensitivity and ADS values. Save the config to keep them with your aim and weapon settings.

Will it keep my game at 165 FPS?

There is no fixed FPS guarantee. Game load, GPU, model, capture size and overlays all affect performance. The website’s demonstration graph is illustrative, not a benchmark. Measured results will include the test PC and settings.

Can I turn off the crosshair or detection boxes?

Yes. Visual widgets can be enabled individually and customised. Use only the overlays you need, especially when tuning performance on a busy GPU.

Support & usage

Is it undetected or safe to use in tournaments?

We do not guarantee undetectability, account safety or tournament eligibility. Aim automation can violate game and event rules and can lead to account penalties or disqualification. Check the rules that apply to you.

What does Manual Input Only do?

It disables automated aim, trigger, recoil and colour-tracking outputs. It is an app mode, not a claim of approval from a game publisher or tournament organiser.

How do I get support or report a bug?

Use the official Obsidian Discord. Include your app version, Windows version, GPU, capture method and a short description of the issue. Never post your licence key in a public channel. Support hours and response times are not guaranteed.

Why are there no customer reviews yet?

You can find conversations, gameplay clips and setup feedback in our Discord. Published testimonials require permission from the reviewer.

Does this website collect licence keys or payments?

This website stores your cart choice in your browser. SellAuth processes checkout and receives the details you enter there. We do not collect payment card details in our own page. See the website privacy notice for more information.

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